Effective Date: 09.04.2025
At DayOne (“we”, “us”, or “our”), protecting your personal data is of utmost importance.
This Privacy Policy describes how we collect, use, and protect your data when you interact with our website www.dayone.lu in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Luxembourg Law of 1 August 2018 on the protection of individuals with regard to the processing of personal data.
The entity responsible for your personal data is:
DayOne Part of Imexlux S.A.
Legal form: S.A.
Registered address: 68, rue de Luxembourg L-8077 Bertrange LUXEMBOURG
RCS Luxembourg: B113653
VAT number: LU 21027052
Email: info@dayone.lu
Phone: +352 26 55 00 53
We may collect and process the following personal data:
Directly from you:
Name and surname
Email address
Telephone number (if provided)
Messages or inquiries you submit via forms
Automatically through our website:
IP address
Browser type and version
Operating system
Device information
Referral source
Pages visited, time spent, and actions taken
Cookies and similar tracking technologies (see Section 6)
We process your data under the following legal bases:
Consent (Article 6(1)(a) GDPR) – e.g. for newsletter sign-up or cookies.
Contractual necessity (Article 6(1)(b)) – e.g. to provide requested services or respond to inquiries.
Legal obligation (Article 6(1)(c)) – e.g. invoicing, accounting.
Legitimate interest (Article 6(1)(f)) – e.g. website analytics, improving our services.
We use your data to:
Provide access to and maintain our website
Respond to your inquiries or requests
Send you newsletters or updates (only with consent)
Analyze and improve the performance and usability of our website
Ensure compliance with legal obligations
Prevent fraud or abuse
We retain your personal data:
As long as necessary for the purpose for which it was collected
In line with legal or regulatory requirements (e.g. accounting laws)
We use cookies and similar technologies for:
Functionality and performance of the website
Analytics and usage tracking
Personalized content (if applicable)
Cookie consent is obtained via a cookie banner when you first visit our website. You can update your preferences or disable cookies at any time through your browser settings.
We only share your personal data with:
Our service providers (e.g., hosting, analytics, email)
Regulatory or legal authorities when required
No data is sold or rented to third parties
Data Transfers Outside the EU/EEA:
If your data is transferred to a third country (e.g., USA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions.
As a data subject, you have the right to:
Access your data (Art. 15 GDPR)
Rectify inaccurate or incomplete data (Art. 16)
Erase data (“right to be forgotten”) (Art. 17)
Restrict processing (Art. 18)
Object to processing (Art. 21)
Data portability (Art. 20)
Withdraw your consent at any time (Art. 7)
Lodge a complaint with the CNPD Luxembourg (www.cnpd.lu)
To exercise your rights, contact us at: info@dayone.lu
We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies independently.
We reserve the right to update this Privacy Policy at any time.
Changes will be published on this page with a new “Effective Date”.
Please check back regularly.